Documents must be signed as part of one or more proposals within a decision.
How to add a signature:
When adding documents to a proposal, click on "indicate signature zone" next to each file to be signed. Make sure you mark at least one document for an electronic signature. If no signatures are required, you can turn off the switch below the documents.
Navigate to the page(s) where the customer needs to sign. By clicking on the desired location on the page, a yellow box appears. This yellow box is the signature zone, the place where the customer's signature will be placed. You can move the signature zone, adjust its size by dragging the corners, or remove the zone via the 'X' in the upper right corner. Once the signature zone(s) have been saved, you will see the confirmation 'Signature location indicated' next to the document.
After saving the signature zone(s), you will see a confirmation next to the document 'Signature location indicated'.
Are electronic signatures legal?
In short: yes!
This is regulated in the EU regulation called eIDAS (Electronic Identification, Authentication and Trust Services). The eIDAS regulation, which came into force in July 2014, has created standards for electronic signatures, qualified digital certificates, and other electronic transactions. Transactions executed according to these standards have the same legal status as paper transactions. The member states of the European Union are obliged to recognize electronic signatures that meet the eIDAS standards.
There are different types of electronic signatures:
Simple Electronic Signature (SES) - Does not comply with eIDAS
This includes all types of electronic signatures that prove the signatory's approval using a form of certificate. This can be, for example, a manual signature on a screen or a click on an approval button.Advanced Electronic Signature (AES) - Complies with eIDAS
This signature must meet specific requirements that ensure a higher level of verification, security, and sealing of the signatory. This guarantees that the document cannot be altered after it has been signed.Qualified Electronic Signature (QES) - Complies with eIDAS
The qualified or undeniable digital signature is supported by a certificate issued by a qualified trust service provider listed on the EU Trust List. This offers the highest level of security.
How does Ziggu comply?
Ziggu's electronic signature is built to comply with the standard of an Advanced Electronic Signature (AES).
What exactly does that mean?
The seal provides unique identifying information that links the signature to the signatory.
The signatory alone has control over the data used to create the electronic signature.
The seal is capable of demonstrating whether the data was tampered with after signing. If the signed data has been modified, the signature is invalidated.
There is electronic evidence that confirms the identity of the signatory and links the electronic signature's validation data to that person.
To electronically sign a document on Ziggu, the signatory must first identify themselves by logging in with their email address and password. The time, location, and IP address of this session are consistently logged.
When a customer has electronically signed a document on Ziggu, a timestamp is added to the document next to the signature. The signed document can be linked to the session and the customer's authentication. An electronic fingerprint is added to ensure that any changes after signing can be traced. If an attempt is made to edit an approved proposal on Ziggu, the signed document is removed, and the customer must confirm the changes again.