When you add documents to a proposal, there will be a button called ‘designate signature area’ next to each file. Click it if you want the client to sign this particular document.
Highlight at least one document where the client can sign electronically. If you don't need signatures at all, turn off the toggle under the documents.
Go to the page(s) where you want the customer to sign. When you click on the page, a yellow box will appear. This is the signature area, the region where your customer's signature will appear.
You can move the signature zone on the page, resize it by grabbing one of the corners, or delete the zone by clicking the ‘X’ in the top right corner.
After saving the signature area(s), you will see a confirmation next to the document ‘Place signature indicated’.
Are electronic signatures legal?
In short: yes!
There is an EU regulation called eIDAS (Electronic Identification, Authentication and Trust Services).
eIDAS created standards that enable electronic signatures, qualified digital certificates and other electronic transactions with the same legal status as transactions carried out on paper.
It came into force in July 2014 as a means of enabling secure electronic transactions within the European Union. Member states are required to recognise electronic signatures that meet the standards of eIDAS.
There are different types of electronic signatures:
1/ The simple electronic seal (SES) - does not comply with eIDAS
All electronic signature types that prove approval by the signatory by using a type of certificate. This could be a signature manually signed on a desktop screen, a click on an approval button, etc.
2/ The advanced electronic seal (AES) - compliant with eIDAS
This signature must meet specific requirements that provide a higher level of verification, security and sealing of the signatory. This means that the document cannot be changed after it has been signed.
3/ The qualified electronic seal (QES) - compliant with eIDAS
The qualified or irrefutable digital signature is supported by a certificate issued by a qualified trust service provider that is on the EU Trusted List. This provides the highest level of security.
How does Ziggu comply?
Ziggu's electronic signature is built to meet the standard of an advanced electronic signature.
What exactly does that mean?
The seal provides unique identifying information that links the signature to the signatory.
The signatory has sole control over the data used to create the electronic signature.
The seal must be able to show whether the data attached to the message was tampered with after signing. If the signed data has been altered, the signature is marked as invalid.
There is an electronic proof that confirms the identity of the signer and links the validation data of the electronic signature to that person.
To electronically sign a document on Ziggu, the signer must first identify themselves by logging in with their email address and password. The time, place and IP address of this session are invariably logged.
When a customer electronically signs a document on Ziggu, a timestamp is added to the document along with the signature. The signed document can be linked to the customer's session and authentication.
An electronic fingerprint is added to the signed document to ensure that any changes after signing can be traced.
When someone on Ziggu tries to edit an approved proposal, the signed document is deleted and the client has to reaffirm the changes.